Manual processing of customer tickets is a thing of the past. Streamline and track individual customer tickets and save every single customer interaction in your CRM database. Access previously raised service tickets by any customer to understand and provide tailor-made solutions that best fit their requirements.
Our customer support tracking software has a data repository of customer tickets, which gives crucial information such as the service reps to whom the tickets have been assigned to, with information on who closed which ticket on what date and time. Manage tickets like a pro. With the advanced tracking system, increase your customer retention rates and provides the shortest response time to any ticket.