Seamless Customer Experience
Enhance customer experience by reducing response time to a query. Leverage Worksbot CRM’s auto-reply templates to provide quick and hassle-free responses to your customer queries. Delight your customers by allowing them to submit their enquiries via various channels such as emails, web forms, intranet, etc. All of these can be viewed on a single platform by your enquiry management team. Assign tags to each enquiry, categorize them, view follow-up history, and close them on time to enhance the customer experience.