Advanced Customer Management
Manage customers from multiple channels on a single customer service CRM system to avoid errors. Unify customer conversations from email, live chat, social media, etc., and quickly convert them into tickets in your service CRM. Get a 360-degree view of your customers and access to their previous purchase details, live chat records and much more to help your service reps deliver personalized solutions.
Enhance team collaboration with our service automation software. Create groups for sales, marketing, and support team members and transparently collaborate their efforts. Delight customers and prospects with expert customer service with the minimum response time.